WHITE SULPHUR SPRINGS, W.Va. — (May 15, 2020): The taste of the lobster mashed potatoes at Prime 44 West. The view from the first tee on The Old White. A smile from legendary greeter Frank Mosley at the front door. The thrill of an adventure at The Greenbrier Gun Club, and a friendly greeting between a frequent guest and a cheerful Team Member underneath the timeless Dorothy Draper décor.
The Greenbrier has missed these treasured traditions as much as our guests, and America’s Resort is thrilled to announce that its iconic doors will reopen on Friday, May 22, following a two-month suspension as a result of COVID-19.
“The health and safety of our valued guests and Team Members is our top priority, and we have taken the advice from local and national health officials on what is best for their safety throughout this entire process,” said Dr. Jill Justice, President, The Greenbrier. “We are confident now that we are ready to open with new procedures in place, and we are excited to bring our guests back to experience the Greenbrier traditions that they love so much.”
Thanks in large part to its expansive 11,000-acre property, The Greenbrier has always been the perfect place to get away, while still keeping your distance, and it has been a destination focused on health and rejuvenation for more than two centuries. Located within a 6-hour drive of nearly one-third of the United States population, visitors don’t have to travel far to find the perfect retreat.
With nearly 700 room configurations, including cottages and estate homes away from the main property, guests can find the ideal setup for their family, friends or group to enjoy a getaway, while maintaining social distancing practices. Outdoor activities such as fishing, hiking, biking, the Gun Club, off-road driving and, of course, the world-renowned championship golf courses, provide opportunities for adventure and play while avoiding the crowds. All include picturesque views of the Allegheny Mountains.
“There is so much to do in these mountains and so much space in which to do it,” said Justice. “That’s a luxury our guests have always enjoyed, and it’s an added benefit during these unique times.”
Inside the hotel, guests will find new safety measures in place, including full-time teams dedicated to sanitizing high-touch public spaces such as door handles, railings, elevator buttons, tables and desks. The Greenbrier’s housekeeping team is also paying special attention to sanitizing high-touch areas inside the rooms, such as remote controls, clocks, light switches and informational guides. Seating areas have been adjusted inside restaurants to allow for additional distancing, and reservation times have been spread out to avoid backups. Additional outdoor dining locations are in place, providing extra space, as well as unique dining environments guest have never experienced.
Every department at The Greenbrier has reviewed its procedures, as well as guidelines from government and health officials, and implemented a new COVID-19 plan that maximizes the health and safety of every guest at America’s Resort.
The Greenbrier is doing its part with the safety measures above, as well as temperature screenings for all Team Members. In turn, America’s Resort is asking guests to do the same. Guests who are showing signs of illness or have knowingly been exposed to individuals with the COVID-19 virus are being asked to postpone their trips to a later date in the interest of their own health, as well as the other guests and Team Members.
Those healthy individuals who are planning a trip to The Greenbrier in the coming months are being asked to respect the space of the other guests and Team Members while on property. Guests are instructed to keep their distance from others when possible and avoid crowding elevators or standing close in lines. A large number of hand sanitizing stations have been strategically placed throughout the property, and guests are asked to take advantage of those stations and take all precautions to protect themselves and others.
The Greenbrier is a property ideally designed for social distancing. With 11,000 acres, unique room configurations, multiple restaurants and lounges and a wide variety of outdoor activities, space is never an issue at America’s Resort. Guests have always had the opportunity to be as private as they would like or as social as they would like, and that continues today in a post COVID-19 world.
“We are excited about reopening and committed to continuing to monitor our health and safety protocols in the weeks and months ahead,” said Justice. “We can’t wait to see many of our friends who are regular guests, and we hope to welcome some new faces to experience the wonder of America’s Resort for the first time.”
For more information on The Greenbrier, its COVID-19 safety plans and special upcoming events, visit Greenbrier.com
or follow us on Facebook
About The Greenbrier
The Greenbrier is a distinct and spectacular luxury mountain resort situated in the Allegheny Mountains in White Sulphur Springs, West Virginia. It’s best known as “America’s Resort™” and is synonymous with world-class, authentic, southern hospitality. The Greenbrier experience, beginning in 1778, offers a luxurious respite to discerning guests from around the world. The grand scale architecture, Dorothy Draper décor, immaculate attention to detail and legendary gracious service set The Greenbrier apart from all others. Guests walk in the footsteps of presidents, celebrities and generations of families who regard The Greenbrier as a “one-of-one” destination. The 710 perfectly appointed Signature Resort Rooms, Classic and Historic Suites, Legacy Cottages and Estate Homes are situated on our breathtaking 11,000-acre playground. Play championship golf courses or experience more than 55 activities, including professional indoor and outdoor tennis, off-road driving and falconry. America’s only private casino features table games, slot machines and the FanDuel Sportsbook. The Greenbrier’s full-service, 40,000-square-foot spa is widely recognized as one of the most luxurious mineral spas in the world, and the Retail Collection is comprised of 36 boutiques, shops and hand-crafted works of art. In addition to The Main Dining Room, The Greenbrier Restaurant Collection is comprised of 19 restaurants, cafés and lounges featuring traditional, award–winning southern-inspired cuisine. The Greenbrier Clinic has been practicing diagnostic medicine since 1948 and in 2014 was expanded to include a full-service MedSpa. The Greenbrier Sporting Club is the pinnacle of luxury real estate, offering exclusive home sites within distinctive neighborhoods across The Greenbrier estate. Follow The Greenbrier on Facebook at The Greenbrier, on Twitter at @the_greenbrier or on Instagram at the_greenbrier.
Director of Public Relations